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Clinical Adherence Starts with Member Experience

A tight relationship exists between health outcomes and clinical adherence — which affects how a health plan scores on the HEDIS measures it’s chasing. At the end of the day, quality drives the ultimate goal – value-based payments and improved outcomes.

As the healthcare world shifts to align with consumer experience, health plans are focusing on ways to drive higher engagement with their member campaigns to close gaps.

Watch the webinar replay to get insights into key factors that health plans can use to drive clinical adherence in 2020 and beyond.

You’ll learn:

  • Three steps to drive members to take action in your care-gap programs
  • How data plays a role in members adhering to plans of care
  • How health plans are improving member experience and driving better outcomes