Senior Vice President Business Operations
Erik Eaker serves as BioIQ’s SVP of Business Operations and is responsible for account and client success management, supply chain management, and customer service functions. He has worked in healthcare for over 23 years as an innovation and operational strategist, business developer and customer experience expert with US and international population health solutions experience.
Prior to BioIQ, Eaker served in a variety of leadership roles at Humana, a US health and wellbeing company. At Humana, he directed multiple enterprise-wide initiatives to successfully promote cross-business innovation, enrich consumer and provider experiences, and in his last role, established the enterprise interoperability strategy.
Eaker led operations and innovative programming with national foundations, nonprofits, and academic institutions to support Humana’s Bold Goal population health initiative. He led consumer experience and business planning for its incentivized wellness platform and employer group segment and developed groundbreaking digital and communication capabilities. Eaker also established and managed operations for Humana’s London-based start-up, Humana Europe, an NHS commissioning services provider that commercialized new payer capabilities with over 50 NHS organization customers.
Prior to Humana, Eaker worked at Blue Cross and Blue Shield of North Carolina leading the design and implementation of a telephonic health coaching platform.
Eaker attained a master of healthcare administration and bachelor of science in Public Health from the University of North Carolina at Chapel Hill’s Gillings School of Global Public Health and was a Peace Corps Volunteer in the Philippines. Erik lives in Louisville, Kentucky and enjoys running, serving on nonprofit boards, and traveling with his husband John, an artist and gallerist.